Freight forwarder is one of key roles while getting freights from one point to another. Including all: those who works for themselves and those who runs huge freight forwarding companies. They all have the same headache while dealing inquiries, rate requests and quotations – huge volume of documentation, e-mails and phone calls 24/7 makes it hard to concentrate and finish deals one by one. It just won’t happen. Even if freight has already been delivered, freight forwarder still need to keep hands on invoices, payments and documentation, handle everything and only then get a cup of coffee.
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